Having Trouble Connecting?
Try these suggestions first:
- Turn your cellphone or wireless device completely off and back on
- Check to see if your password expired or changed
- If your password contains a percent sign (%) or question mark (?) you’ll need to change it, as those characters don’t work with some devices
- Make sure Wi-Fi is enabled on your cellphone or wireless device
- Set up your wireless device for Dynamic Host Configuration Protocol (DHCP)
- Forget the UNT WiFi on your device to clear old login info and reconnect
Windows 10
Connect to the UNT Wi-Fi with Windows 10
iOS and Mac
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to the internet with your Mac
Android
Connect to the UNT Wi-Fi with Android
Contact Us for Help
UNT Help Desk
940-565-2324
helpdesk@unt.edu
Monday through Thursday from 8 a.m. to 9 p.m.
Fridays from 8 a.m. to 5 p.m.
Saturday and Sunday from 11 a.m. to 3 p.m.
UNT Dallas Help Desk
972-338-1448
helpdesk@untdallas.edu
Monday through Thursday 8 a.m. to 10 p.m.
Friday and Saturday 8 a.m. to 5:00 p.m.
UNT System Service Desk
940-565-HELP (4357)
ITHelp@untsystem.edu
Monday through Friday 8 a.m. to 5 p.m.
After hours, submit a ServiceNow ticket.