Having Trouble Connecting?
Try these suggestions first:
- Turn your cellphone or wireless device completely off and back on
- Check to see if your password expired or changed
- If your password contains a percent sign (%) or question mark (?) you’ll need to change it, as those characters don’t work with some devices
- Make sure Wi-Fi is enabled on your cellphone or wireless device
- Set up your wireless device for Dynamic Host Configuration Protocol (DHCP)
- Forget the UNT WiFi on your device to clear old login info and reconnect
Windows
Connect to the UNT Wi-Fi network with Windows
iOS and Mac
Connect to the UNT WiFi network with iOS
Connect to the UNT WiFi network with Mac
Android
Connect to the UNT WiFi network with Android
Contact Us for Help
UNT Help Desk
940-565-2324
helpdesk@unt.edu
Monday through Thursday from 8 a.m. to 9 p.m.
Fridays from 8 a.m. to 5 p.m.
Saturday and Sunday from 11 a.m. to 3 p.m.
UNT Dallas Help Desk
972-338-1448
helpdesk@untdallas.edu
Monday through Thursday 8 a.m. to 10 p.m.
Friday and Saturday 8 a.m. to 5:00 p.m.
UNT System Service Desk
940-565-HELP (4357)
ITHelp@untsystem.edu
Monday through Friday 8 a.m. to 5 p.m.
After hours, submit a ServiceNow ticket.