CIO Cabinet


Juan Serrano


Juan Serrano

Vice Chancellor & Chief Information Officer, University of North Texas System

As Vice Chancellor and Chief Information Officer for the University of North Texas (UNT) System, Juan is responsible for system-wide leadership of all information technology functions.

He serves as the principal technology leader for the UNT System, providing vision and leadership for the development and implementation of information technology strategies and initiatives system-wide.

Juan provides oversight for the successful delivery of information technology services and solutions for member institutions of the UNT System and UNT System Administration through close collaboration and efficient coordination of strategic objectives.



Jim Buchanan


Jim Buchanan

Executive Director, Enterprise Applications

Jim serves as Executive Director of Enterprise Applications teams and Project Management Office.

As head of Enterprise Applications, Jim oversees the strategy, development, and administration of the Enterprise Information System stack of products comprised of PeopleSoft Campus Solutions, HCM, and Finance and enterprise database administration for the UNT System and all campuses (UNT, UNT Health Science Center, and UNT Dallas). He also provides leadership for strategic applications outside of the ERP such as our Imaging and Integration platforms.

The PMO provides portfolio, demand, and project management services for UNT System Enterprise IT initiatives, as well as business analysis services for the Enterprise Applications teams and their customers.

As part of the System IT Leadership team, Jim works with multiple leaders to create strategic plans, develop budgets, and optimize services for our technology partners and customers on all our campuses.



Christopher Pritchard


Christopher Pritchard

Associate Vice Chancellor for Enterprise Infrastructure & Chief Technology Officer

As the Associate Vice Chancellor for Enterprise Infrastructure and Chief Technical Officer for the University of North Texas System, Christopher is responsible for strategy, tactics and operations of all aspects of enterprise infrastructure services including, but not limited to, public/private cloud, data center operations, compute and storage, networking, telephony, and identity and access management services utilized by all UNT System institutions.

Christopher works with leaders across the UNT System and its members institutions to provide architecture and strategic planning guidance to build, deploy and manage effective technology solutions to meet the needs of students and faculty in support of UNT System and its member institutions’ mission and strategic goals.

He is also responsible for providing the highest levels of uptime for technology systems while ensuring the helpdesks are responsive and supportive. Christopher collaborates with the Chief Information Officer and Chief Information Security Officer on annual budgeting for IT needs, manages IT assets and services across the UNT System.



Richard Anderson

Associate Vice Chancellor, Chief Information Security Officer

Richard's responsibilities include management of enterprise IT policy and strategic planning, risk assessment, information security management programs, business continuity and disaster recovery planning, vendor and contract management services, communications, marketing, and professional development services, software licensing, information services and resource support, accessibility programs, and State of Texas initiative analysis and reporting.



Rajesh Nayak


Rajesh Nayak

Executive Director, Enterprise Data & Analytics

Rajesh is responsible for data strategy and management of the centralized data platform at UNT System. His areas of focus include setup, implementation and governance of the centralized data platform to meet all enterprise data analytics and reporting needs.

As Executive Director of Data Analytics at UNT System his core responsibilities include leading Data Engineering and Data Governance initiatives across UNT System Enterprise.

Rajesh and his team also work closely with research teams on their Artificial Intelligence (AI) and Machine Learning (ML) strategies and initiatives by providing support for establishment of modern and secure platforms to host Research Data and collaborate on Data Analysis and inferences.



Robert Ortega


Robert Ortega

Senior Director, IT Finance and Business Operations

Robert serves as the Senior Director of IT Finance and Vendor Management.

As head of IT Finance, Robert oversees the financial budgeting, reporting, forecasting, and tracking of spend for the UNT System as well as the IT purchasing for UNT System and UNT Dallas campus. He also provides financial leadership for strategic purchases by developing business cases and helping through the negotiation process.

The IT Vendor Management Office is responsible for managing relationships with third-party vendors who provide products, services, or solutions that are integral to IT operations and projects. In addition to managing strategic vendors, the IT VM Office leads contract negotiation, performance and relationship management, as well as cost optimization across the UNT Enterprise.

As part of the System IT Leadership team, Robert works with multiple leaders to create strategic plans, develop budgets, and optimize services for our technology partners and customers on all our campuses.