All Imaging Services customers are required to sign the Imaging Services Agreement. This document defines roles and responsibilities and establishes an agreement between IT Shared Services and the functional department.
Tiers of Service
Current Imaging Services customers are split into three tiers. These tiers are defined below as well as in the Imaging Service Agreement.
Basic
For departments who want to get started with digital archiving. This level features a limited scope with 1-2 drawers and no business process architecture.
Advanced
This tier adds the ability to automate and manage your documents with workflows, custom properties, annotations, and version control.
Professional
At the professional tier, your department has the training and tools to build and manage your document-based business processes as your department changes over time.
Current Customers
Our current customers include, but are not limited to:
Department |
Tier |
Unit |
Admissions, Graduate, and Undergrad |
2 |
Dallas |
Financial Aid |
2 |
Dallas |
Registrar |
2 |
Dallas |
Community Counseling Center |
2 |
Dallas |
Student Business Services/Student Finance |
1 |
Dallas |
Student Solution Center |
2 |
Dallas |
Teachers Ed and Admin |
1 |
Dallas |
Registrar Dallas College of Law |
1 |
Dallas |
Budget |
2 |
System |
Business Services (Payroll) |
2 |
System |
Business Services (Travel) |
2 |
System |
Business Services (Contracts, Purchasing, Vendor Management) |
2 |
System |
Financial Reporting (Denton) |
2 |
System |
Human Resources |
1 |
System |
ITSS Administrative Contracts |
1 |
System |
Academic Affairs |
1 |
Denton |
Admissions, Graduate |
2 |
Denton |
Admissions, Undergrad |
2 |
Denton |
Advancement/Development |
1 |
Denton |
Asset Management |
1 |
Denton |
Athletics |
1 |
Denton |
Biology |
1 |
Denton |
Center for Students Rights and Responsibilities |
1 |
Denton |
College of Business (COBA) Student Records |
1 |
Denton |
College of Education (COE) |
1 |
Denton |
College of Engineering |
1 |
Denton |
College of Health and Public Service Advising |
1 |
Denton |
College of Information (COI/LIST) |
1 |
Denton |
College of Liberal Arts & Science (CLASS) |
1 |
Denton |
College of Math |
1 |
Denton |
College of Science (COS) |
1 |
Denton |
Dean of Students |
1 |
Denton |
Department of Chemistry (COS) |
1 |
Denton |
Environmental Sciences Graduate Program |
1 |
Denton |
Enrollment Management (Registrar/Records) |
3 |
Denton |
Intensive English Language Institute (IELI) |
1 |
Denton |
International Student and Scholar Services (International Advising) |
1 |
Denton |
International Partnerships & Special Initiatives |
2 |
Denton |
College of Applied & Collaborative Studies |
1 |
Denton |
Office of Disability Accommodations |
1 |
Denton |
OGCA Grant Management |
1 |
Denton |
Police - Records Management |
1 |
Denton |
Speech and Hearing Program |
1 |
Denton |
Student Accounting |
2 |
Denton |
Student Financial Aid and Scholarships |
3 |
Denton |
Teachers Ed and Administration |
1 |
Denton |
Texas Academy of Math and Science (TAMS) |
2 |
Denton |
Transportation |
1 |
Denton |
Treasury |
2 |
Denton |