Progress Updates

Teams & Operations Unification

• Partnering with Deloitte to help guide and support IT organization transformation
• Completed the following team realignments thus far:
  • Data Analytics (2022)
  • Cybersecurity (2022)
  • Campus + System IT leadership (June 2023)
  • Infrastructure, Network & Telecom (July 2023)
• Focus on core IT competencies and responsibilities
  • eSports transition (July 2023)
• Adopt standard performance management methodology
  • Leverage Objective Key Results (OKRs) goal-setting framework

Technology

• Unified storage, backup and recovery platforms deployed
• Hybrid infrastructure roadmap and cloud strategy defined

Processes

• IT Governance Workshop
  • Build/optimize governance structure and processes
  • Establish accountability for decision making
  • Plan transition to optimized structure and processes
• IT Vendor Management
  • Key initiative roadmap defined and underway
  • Comprehensive process flows & vendor matrix documented
  • Current cost avoidance over $150,000 in the next 3 years
• Asset Management
  • Data gathering process underway

Efficiencies / Synergies

• Current efforts have led to the convergence of 1 redundant vacant Infrastructure role (not backfilled) with an additional 2 vacant roles identified
• Shifted administrative support workload from UNTD to SYS IT Finance & Bus. Ops.
  • Leverage available resources and expertise
  • Free up capacity for UNTD Finance team and need for admin support position