About Enterprise Collaboration Services

Enterprise Collaboration Services works with students, faculty, and staff for student success and academic excellence. We bring innovation to UNT World through collaborative technologies that encourage learning and creativity.

Andy Mears headshot

ECS is led by Andy Mears, under Enterprise Technology Services, reporting to the Chief Technology Officer. ECS is responsible for the Microsoft portfolio within UNT World, Messaging Services, Directory Services, Central Web Services, and Cloud Voice operations.

If you need assistance, please open a ticket in ServiceNow.

Portfolio Services

Microsoft Office 365

  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Office Online
  • Microsoft Azure

Messaging Services

  • Mailhost SMTP
  • Mailing list services, Mailman
  • Domain name governance (DMARC, DKIM, SPF)

Directory Services

  • Active Directory
  • LDAP
  • SSO
  • DUO Multifactor Authentication

Central Web Services

  • Web Hosting
  • Service Desk

Cloud Voice Operations

In collaboration with Telecom Services

  • Microsoft Phone Service, Teams Voice
  • Poly/Polycom IP Phone Maintenance and Operations